Sales and Refunds

We want you to be completely satisfied with your purchase. If for any reason you are not happy, you can request a return within 7 days of receiving your item.

1. Replacement Policy

· Products are eligible for replacement within 7 days from delivery.

· If the product is defective or damaged, report it within 24 hours of receipt at support@hybottech.com or 1800-891-8812.

· If the product is not working properly, you may request a replacement within 7 days.

· Returned items must include all accessories, manuals, and original packaging.

· Once we receive the replacement item we will deliver the product with in 5-6 Working Days.

2. Cancellation Policy

· Orders can be canceled before dispatch. Once shipped, cancellations are not possible.

· Same Day Delivery (if applicable) orders cannot be canceled.

· Products purchased during special/limited offers may not be canceled.

3. Product Pricing

· Prices listed on www.hybottech.com are in INR and inclusive of applicable GST.

· In case of price errors or system glitches, HYBOTT reserves the right to cancel the order and issue a full refund.

· For international payments, currency conversion and bank charges are borne by the customer.

4. Secure Payments

· Payments are processed via trusted PCI-DSS compliant gateways with SSL encryption.

· HYBOTT does not store sensitive card/payment information.

5. Shipping & Delivery

· Orders are processed within 1–2 business days.

· Standard delivery: 3–7 business days across India.

· Tracking details will be shared via email/SMS once shipped.

· If an incorrect address is provided or the customer is unavailable, re-delivery charges may apply.

· Deliveries are usually made Monday–Saturday, 10:30 AM – 7:00 PM.

· Once refund is approved, we will credit the refund amount with in 5-7 working days

6. Damage / Shortage Reporting

· Any damage, shortage, or tampering must be reported immediately at delivery and confirmed with customer service on the same day.

· If the order status shows “Delivered” but you have not received it, report within 24 hours.

7. Out of Stock Policy

· If a product goes out of stock after purchase, HYBOTT will issue a full refund or suggest an alternative.

8. Shipping Charges

· Standard shipping charges are shown at checkout.

· Orders above ₹499 qualify for free shipping.

· Orders below ₹499 incur a ₹30 shipping fee.